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19. June 2025

Together in Partnership – Why the General Terms of Freight Forwarders are key for RCM and its partners

Together in Partnership – Why the General Terms of Freight Forwarders are key for RCM and its partners

In the world of logistics and freight forwarding, successful collaborations are built on trust, clear agreements, and legal certainty. At RCM d.o.o., we are committed to professionalism and responsible business conduct. That is why we apply the General Terms and Conditions of International Freight Forwarders of Slovenia (Official Gazette RS, No. 67/2009), which represent the standard framework for the entire industry.

Terms that Protect Both Sides

The application of these general terms is not only important for us as a provider of freight forwarding and logistics services – they are equally crucial for our business partners.
With them, we clearly define:

  • the scope and nature of agreed services (transport, warehousing, customs clearance, etc.),
  • the responsibilities and obligations of both contracting parties,
  • the rules regarding deadlines, complaints, insurance, and dispute resolution.

Benefits for You as Our Partner

The general terms ensure that:

  • all procedures are standardized, bringing predictability and ease of cooperation,
  • responsibilities are clearly allocated, reducing legal risks,
  • potential disputes are resolved more quickly and fairly, as procedures are pre-defined,
  • you are working with a company that adheres to the highest professional and ethical standards in the industry.

Building a Safe and Transparent Business Environment Together

At RCM d.o.o., the general terms are not just a formality – they are the foundation of long-term cooperation, built on transparency and trust. They ensure a secure, efficient, and internationally comparable business environment for our clients and partners.

Official Publication: General Terms of Freight Forwarders (Official Gazette RS, No. 67/2009)

By providing quality services with a high level of professionalism based on trust,
we are moving towards mutual satisfaction and long-term cooperation.

Trust us!

Spedicija.hr
The modern logistics centre in the Trade-Industrial Zone of Hrpelje in Kozina covers more than 15,000 m2.